Welcome to Pro-Advisors, By using our Services you agree that you will never misuse our Services. You shall not use our Services for any such purpose that is illegal in the jurisdiction where our Services are used as well as under the Laws of the Republic of India.
Further, United Nations Convention on the International Sales of Goods will apply to all issues identifying with the utilization of this site and the buy of any items or administrations through this site.
This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
The domain name https://www.proadvisor.in (“Website”), is owned and operated by Pro-Advisors Private Limited (“Company”), a Private Company limited by shares, incorporated under the provisions of the Companies Act, 2013, where such expression shall, unless repugnant to the context thereof, be deemed to include its respective representatives, administrators, employees, directors, officers, agents and their successors and assigns.
By using our Services you agree that you are over the age of eighteen (18) years and can enter into a legally binding contract with Pro-Advisors; and only as permitted by law, including applicable professional standards laws, rules and regulations. We reserve the right to change this User Agreement from time to time without notice. You acknowledge and agree that it is your responsibility to review this User Agreement periodically to familiarize yourself with any modifications. Your continued use of this site after such modifications will constitute acknowledgment and agreement of the modified terms and conditions
1. Acceptance of the Terms
“Expert” shall mean the professional, including but not limited to qualified Lawyer, Chartered Accountant and Company Secretary, enrolled on our platform.
“Intellectual Property Rights”, “IPR” shall mean all intellectual property rights and all analogous rights subsisting under the laws of each and every jurisdiction throughout the world and intellectual property for the full term of the rights concerned and including all extensions and renewals of such rights, whether or not such rights are registered or capable of registration, including, but not limited to, copyrights, trademarks, trade names, service marks, service names, patents, designs and all other proprietary rights of whatsoever description whether or not protected and whether or not capable of protection.
“Pro-Advisors”, “https://www.proadvisor.in”, “we”, “us”, “our” shall mean Pro-Advisors Private Limited, a private limited company registered under The Companies Act, 2013.
“Website” shall mean the internet website, https://www.proadvisor.in, which is wholly owned and managed by Pro-Advisors Private Limited.
This is a contract between you and Pro-Advisors. You must read and agree to these terms before using the Services. If you do not agree, you may not use the Services. You may use the Services only if you can form a binding contract with Pro-Advisors, and only in compliance with this Agreement and all applicable local, state, national, and international laws, rules and regulations. Use of the service provided by Pro-Advisors is available only to persons who can form legally binding contracts under Indian Contract Act, 1872. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use the Website. If you are a minor i.e. under the age of 18 years, you shall not transact on or use the service provided by the Company. As a minor if you wish to use or transact on Pro-Advisors, such use or transaction may be made by your legal guardian or parents or under their guidance on the Website, by which they shall be responsible/liable for any acts committed in connection with any transaction.
4. Responsible Use & Conduct
a) So as to get to our Resources, you might be required to give certain data about yourself, (for example, recognizable proof, email, telephone number, contact subtleties, and so on.) as a major aspect of the enlistment procedure, or as a major aspect of your capacity to utilize the Resources. You concur that any data you give will dependably be exact, right, and modern.
b) You are in charge of keeping up the classification of any login data related with any record you use to get to our Resources. In like manner, you are in charge of all exercises that happen under your records.
c) Getting to (or endeavoring to get to) any of our Resources using any and all means other than through the methods we give, is carefully denied. You explicitly make a deal to avoid getting to (or endeavor to get to) any of our Resources through any robotized, dishonest or unpredictable methods.
d) Taking part in any movement that disturbs or meddles with our Resources, including the servers and additionally systems to which our Resources are found or associated, is carefully restricted.
e) Endeavoring to duplicate, copy, replicate, sell, exchange, or exchange our assets is carefully restricted.
f) You are exclusively mindful any results, misfortunes, or harms that we may straightforwardly or in a roundabout way bring about or endure because of any unapproved exercises led by you, as clarified above, and may bring about criminal or common risk.
g) We may give different open specialized apparatuses on our site, for example, blog remarks, blog entries, open talk, discussions, message sheets, newsgroups, item appraisals and surveys, different web based life administrations, and so forth. You comprehend that for the most part we don’t pre-screen or screen the substance posted by clients of these different specialized devices, which implies that in the event that you utilize these instruments to present any sort of substance to our site, at that point it is your moral duty to utilize these devices in a dependable and moral way. By posting data or generally utilizing any open specialized instruments as referenced, you concur that you won’t transfer, post, share, or generally circulate any substance that:
- Is unlawful, compromising, disparaging, damaging, pestering, corrupting, scary, deceitful, misleading, intrusive, supremacist, or contains any sort of suggestive, improper, or express language;
- Encroaches on any trademark, patent, competitive innovation, copyright, or other restrictive right of any gathering;
- Contains any sort of unapproved or spontaneous promoting;
- Imitates any individual or substance, including any www.proadvisor.in workers or agents.
We have the privilege at our sole watchfulness to evacuate any substance that, we feel in our judgment does not conform to this User Agreement, alongside any substance that we feel is generally hostile, destructive, offensive, wrong, or damages any outsider copyrights or trademarks. We are not in charge of any postponement or disappointment in evacuating such substance. In the event that you post content that we evacuate, you thusly agree to such expulsion, and agree to defer any case against us.
You consent to reimburse and hold innocuous “www.proadvisor.in” an advanced property of Pro-Advisors Private Limited and its parent organization and subsidiaries, and their chiefs, officers, administrators, representatives, benefactors, operators, and licensors, from and against all misfortunes, costs, harms and expenses, including sensible lawyers’ charges, coming about because of any infringement of this User Agreement or the inability to satisfy any commitments identifying with your record brought about by you or some other individual utilizing your record. We maintain all authority to assume control over the selective safeguard of any case for which we are qualified for repayment under this User Agreement. In such occasion, you will furnish us with so much participation as is sensibly mentioned by us
If any unauthorized person obtains access to the Services as a result of any act or omission by you, you shall use your best efforts to ascertain the source and manner of acquisition and shall fully and promptly brief us. You shall otherwise cooperate and assist in any investigation relating to any such unauthorized access. In any event, Pro-Advisors shall not be liable for such act.
- You agree that you will not engage in any activity that interferes with or disrupts the Services (or the servers and networks which are connected to the offering).
- Unless you have been specifically permitted to do so in a separate agreement with Pro-Advisors, you agree that you will not reproduce, duplicate, copy, sell, trade or resell the Services for any purpose.
- You agree that you are solely responsible for (and that Pro-Advisors has no responsibility to you or to any third party for) any breach of your obligations under the Terms and for the consequences (including any loss or damage which Pro-Advisors may suffer) of any such breach
5. Intellectual Property Rights
a) All substance and materials accessible on www.proadvisor.in, including yet not restricted to content, designs, site name, code, pictures and logos are the licensed innovation of Pro-Advisors Private Limited, and are ensured by relevant copyright and trademark law. No materials from this Service may be copied, reproduced, modified, republished, uploaded, posted, transmitted or distributed in any form or for any means without our prior written permission. Furthermore, you agree to not to sell, license, rent, or create derivative works from such materials or content. Systematic retrieval of content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us is strictly prohibited. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on the Services may violate copyright, trademark and other applicable laws. Any improper use, including however not restricted to the propagation, appropriation, show or transmission of any substance on this site is carefully precluded, except if explicitly approved by Pro-Advisors Private Limited.
c) You cannot post, distribute, or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior written consent of the owner of such proprietary rights. Without limiting the foregoing, if you believe that your work has been copied and posted on the Website in a way that constitutes copyright infringement, please provide us with the following information: an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; a description of the copyrighted work that you claim has been infringed; a description of where the material that you claim is infringing is located on the our Website; your address, telephone number, and email address; a written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf. Notice of claims of copyright infringement can be sent to us in writing to the address located under the Contact Us section on the Website.
7. Third Party Web Site Services, Links, Advertisements and Offers
The Services may contain links to other World Wide Web Internet sites. The Services also may utilize third party Services, advertisements, offers and payment systems. Pro-Advisors is not responsible for these third party products, Services or their contents. The inclusion of such a link does not imply endorsement of the Services or its contents or any association with its operators. Pro-Advisors is not responsible for the accuracy, copyright compliance, legality, decency, or appropriateness of the content, nor the advertising, products, or other materials on such sites. Under no circumstances shall Pro-Advisors be held responsible or liable, directly or indirectly, for any loss or damages caused or alleged to have been caused by use of or reliance on any content, goods, or Services available from third parties. Any concerns regarding any third-party website should be directed to its respective site administrator or webmaster.
8. Electronic Payment
Pro-Advisors may from time to time contract with third party payment service providers including banks to open nodal bank account under applicable Indian laws, to facilitate the payment between users i.e. buyers and sellers and for collection of Platform Fees and other charges. These third party payment service providers may include third party banking or credit card payment gateways, payment aggregators, cash on delivery or demand draft / pay order on delivery service providers, mobile payment service providers or through any facility as may be authorized by the Reserve Bank of India for collection, refund and remittance, as the case may be of payment or supporting the same in any manner.
You agree, understand and confirm that the bank / debit / credit card details provided by you for availing services of proadvisor.in will be correct and accurate. These details are entered by you directly at the third party payment service provider webpage and Pro-Advisors does not have any access whatsoever to your payment details.
Pro-Advisors cannot assist with a stop payment request for any payment scheduled using a Payment Account credit/debit card. In any such case, you must immediately and directly contact your credit/debit card company/bank.
9. Agreement to deal Electronically
Your use of the Site is conducted electronically and you agree that Pro-Advisors may communicate with you electronically for all aspects of your use of the Site, including sending you electronic notices. If you do not wish to deal electronically, do not use this Site. Delivery of electronic notices is not infallible, so you agree to contact Pro-Advisors if you need information about the Site. You agree to keep all records relating to your use of the Site and to print or make an electronic copy of this Agreement and any disclosures provided on the Site. Except as prohibited by law, you waive any law requiring different communication methods in connection with your use of this Site Pro-Advisors reserves the right, at its sole discretion, to deliver notices and disclosures by other means such as postal mail.
(All agreement in compliance to Information Technology Act, 2000 and Information Technology (Intermediaries Guidelines) Rules, 2011)
10. License from Pro-Advisors
a) Pro-Advisors gives you a Personal non-exclusive license, unless expressly agreed in any other written agreement, to use the Website provided to you by Pro-Advisors as part of the Services. This license is for the sole purpose of enabling you to use and enjoy the benefit of the Services provided by Pro-Advisors, in the manner permitted by these Terms.
b) You are not entitled to commercially exploit, either directly or by sale, or transfer commercially or profit from the Services and products.
c) You may not (and you may not permit anyone else to) copy, modify, create a derivative work of, reverse engineer, decompile or otherwise attempt to extract the source code of the software or any part thereof.
d) Unless Pro-Advisors has given you specific written permission to do so, you may not assign (or grant a sub-license of) your rights to use the Services or otherwise transfer any part of your rights to use the Services.
11. Security of Transactions
Transactions on the Website are secure and protected. Any information entered by the User when transacting on the Website is encrypted to protect the User against unintentional disclosure to third parties. The User’s credit and debit card information is not received, stored by or retained by the Company / Website in any manner. This information is supplied by the User directly to the relevant payment gateway which is authorized to handle the information provided, and is compliant with the regulations and requirements of various banks and institutions and payment franchisees that it is associated with.
By using our Services, You shall defend, indemnify, save and hold us, our affiliates, employees, contractors, officers, directors. Agents and representatives harmless from all demands, liabilities, claims and expenses, including Lawyer’s fees, fees of third parties relating to or arising as a result of using our Services, including without limitation, infringement by you or someone else using the service with your computer, of any intellectual property or other proprietary right of any person or entity, or from the violation of any of our operating rules or policy relating to the Service(s) provided.
Under no circumstances, including negligence, shall we including our affiliates, employees, contractors, officers, directors. Agents and representatives or anyone else involved with us in providing the Services shall be liable for any direct, indirect, incidental, special or consequential damages that result from the use of or inability to use Our Services, or that results from mistakes, omissions, interruptions, deletion of files, errors, defects, delays in operation, or transmission or any failure of performance, whether or not limited to acts of God, communication failure, theft, destruction or unauthorized access to Our Website, records, programs or services. This paragraph shall apply to all content and functionality of our Services.
Notwithstanding the above, the User’s exclusive remedies for all damages, losses and causes of actions whether in contract, including negligence or otherwise, shall not, under any circumstances, exceed the amount of the felicitation charges paid to us by the User.
In addition, to the maximum extent permitted by law, in no event shall We or any of Our affiliates be liable for any special, punitive, indirect, incidental or consequential damages, including but not limited to personal injury, wrongful death, loss of use, loss of profits, interruption of service or loss of data, whether in any action in warranty, contract, tort (including, but not limited to negligence or fundamental breach), or otherwise arising out of or in any way connected with the use of, or the inability to use, this website or any service offered through this website or any material or information contained in, accessed through, or services availed on this website
13. Exclusion of Warranties & Guaranties
a) You expressly understand and agree that your use of the offering is at your sole risk and that the offerings are provided on “as is “basis.
b) In particular, Pro-Advisors does not represent or warrant to you that: (a) your use of the services will meet your requirements, (b) your use of the offering will be uninterrupted, timely, secure or free from error, including specifically from server downtime, (c) any information obtained by you as a result of your use of the offering will be accurate or reliable, and
c) Any material downloaded or otherwise obtained through the use of the offering is done at your own discretion and risk. Further Pro-Advisors will not be responsible for any damage to your computer system or other device or loss of data that results from the download of any such material.
d) No advice or information, whether oral or written, obtained by you from Pro-Advisors or through or from the services, shall create any warranty unless expressly stated in the terms.
e) Pro-Advisors further expressly disclaims all warranties and conditions of any kind, whether express or implied, including, but not limited to the implied warranties and conditions of merchantability, fitness for a particular purpose and non-infringement.
14. Limitation of Liability
a) Subject to overall provision in clauses above, user expressly understands and agrees that Pro-Advisors provides the services on “as is” basis and disclaims all warranties of any kind, whether express or otherwise implied, including without limitation the warranties of merchantability, fitness for a particular purpose and non-infringement, as to the information, content, services or other materials made available using the services or as to the results to be obtained from use of the services. Pro-Advisors and its affiliates, and each of their directors, employees, agents and representatives do not warrant that: (a) the services will be secure or available at any particular time or location; (b) any defects or errors will be corrected; (c) any content or software available at or through the services is free of viruses or other harmful components; or (d) the results of using the services will meet your expectations or requirements.
b) You accept all responsibility for the information, content and other materials you post or otherwise communicate using the services. Pro-Advisors shall have no liability for the accuracy or content of the information contained in or for delays or omissions therein. nor shall Pro-Advisors its affiliates and each of their directors, employees, agents and representatives, be liable for any third-party claims or losses of any nature, including but not limited to, lost profits, punitive, indirect or consequential damages. Some states do not allow exclusion of implied warranties or limitation of liability for incidental, exemplary, punitive, direct, indirect, special or consequential damages, so the above limitations or exclusions may not apply to you in such states, the liability of Pro-Advisors shall be limited to the greatest extent permitted by law.
c) Related to the Limitation of Warranties as clarified above, you explicitly comprehend and concur that any case against us will be constrained to the sum you paid, assuming any, for utilization of items as well as administrations. www.proadvisor.in won’t be obligated for any immediate, aberrant, coincidental, weighty or praiseworthy misfortune or harms which might be brought about by you because of utilizing our Resources, or because of any changes, information misfortune or debasement, abrogation, loss of access, or downtime to the full degree that appropriate restriction of risk laws apply
15. Termination and Modification of the Services
Any speculated unlawful, deceitful or oppressive action might be justification for ending your relationship and might be alluded to suitable law authorization experts. Upon suspension or end, your entitlement to utilize the Resources we give will quickly stop, and we claim all authority to expel or erase any data that you may have on document with us, including any record or login data. If you wish to terminate your access to the Services, you may simply discontinue using the Services
17. Payment , Cancellation & Refund Policies
a) Payment Policy
All fees have to be paid upfront before availing any paid service at www.proadvisor.in (further referred as Pro-Advisors Private Limited).
The User shall make all payments for the services or consultancy availed to the account of Pro-Advisors only.
b) Cancellation Policy
In the event of cancellation of any paid services for which payment has been successfully made and a confirmation number has been generated, and the service has not been concluded due to any avoidable / unavoidable reason(s) we must be notified of the same in writing – by an email at firstname.lastname@example.org
Cancellation charges will be effective from the date we receive your email. Cancellation can be requested no later than 24 hours before final delivery time / Appointment time.
Our Customer Service team will contact you within 7 business days; we will return your money within 15 business days from the day the request for Cancellation was received. Please note that there will be a nominal deduction (30%) in the amount refunded, payable towards online payment processing. The refund will be processed in the bank account alongside IFSC code and all other necessary details as provided by you.
c) Refund Policy
In the event your request for any service is accepted but post-payment due to unexpected and extenuating circumstances, your request for the same is rejected or cancelled; You will be given an option of opting for another request for service completion OR will be offered a refund, if you so desire. The refund will be credited to your account within 15 working days.
In case your credit card/debit card/payment account has been accidentally over-charged, please notify Pro-Advisors of the same at the earliest. Pro-Advisors will refund the outstanding amount to your Payment Account within 15 working days after verifying the same. In the reverse scenario, if the transaction amount during payment of the fee happens to be less than the actual fee amount, Pro-Advisors will debit the outstanding amount from your Payment Account and notify you of the same.
It is mandatory for the users to maintain unique Transaction ID numbers, which would be provided at the time of placing a request. This number would be required to address any problems, if any.
In the majority of cases, there is NO other situation under which Pro-Advisors will provide a refund, except for the condition expressly mentioned above under Refund Policy. In exceptional circumstances, the Pro-Advisors team will work with you to reach a mutually acceptable solution. Pro-Advisors intends to be objective, fair and reasonable in resolving such situations in order to maintain a positive and harmonious relationship with consumers. The maximum refund amount claimable from Pro-Advisors cannot exceed the amount paid by the user at Pro-Advisors for availing service(s).
Please note that there will be a nominal deduction (30%) in the amount refunded, payable towards online payment processing. The refund will be processed in the bank account alongside IFSC code and all other necessary details as provided by you.
18. Feedback and Reviews
We welcome feedback, comments and suggestions for improvements to the Services (“Feedback”) and you can submit Feedback by emailing us at email@example.com. You grant to us a non-exclusive, worldwide, perpetual, irrevocable, fully-paid, royalty-free, sub-licensable and transferable license under any and all intellectual property rights that you own or control to use, copy, modify, create derivative works based upon and otherwise exploit the Feedback for any purpose. You also acknowledge and agree to let Pro-Advisors record your actions and track your IP while accessing the Website to help improve the current features. The User is aware that any and all such information provided or uploaded will be collected and stored by the Company indefinitely, and that such retained information may be used to resolve disputes, provide customer support, troubleshoot problems, etc., and that such information, if requested, may be provided to judicial or governmental authorities of requisite jurisdiction, or otherwise used by the Company or Website as permitted by applicable laws. The User is further aware that the Company or Website may occasionally request the User to write reviews for products or Services purchased or availed of by the User from the Website, and also reviews for the various sellers listing their products or Services on the Website. The User is aware that such reviews will help other users of the website make prudent and correct purchases, and also help the Company or Website remove sellers whose products are unsatisfactory in any way, and the User hereby expressly authorizes the Company/Website to publish any and all reviews written by the User on the Website, along with the User’s name and certain contact details, for the benefit and use of other Users of the Website. By becoming a member of the Website and/or using the Services of the Website, you unconditionally and irrevocably confirm that you have read the above provisions and agree to abide by them. You may address any of complaint, grievances and queries to any of the contact details available on our Contact Us link on our home page or in the alternative your queries and complaints may also be e-mailed to us at firstname.lastname@example.org.
You agree that if Pro-Advisors does not exercise or enforce any legal right or remedy which is contained in the terms (or which Pro-Advisors has the benefit of under any applicable law), this will not be taken to be a formal waiver of Pro-Advisors’ rights and that those rights or remedies will still be available to Pro-Advisors.
This Agreement constitutes the entire agreement between the parties with respect to the subject matter hereof, and supersedes all previous written or oral agreements between the parties with respect to such subject matter. Pro-Advisors may assign its rights under this Agreement without notice to you.
19. Contact Information
If you have any questions, queries or comments about these our Terms of Service as outlined above, you can contact us at:
Address: 9/5, Park Avenue Road, Behind World Trade Park, Malviya Nagar, Jaipur-302017
Mobile No: +91- 965 016 6899